Teams repeatedly need answers from a few operational systems, but source ownership, access roles, freshness signals, and the handoff to an operating decision are not yet clear.
Synthetic example - not a client case study.
WORKFLOW
Map authoritative sources, access roles, freshness signals, domain entities, and the handoff from an answer to an operating decision. Then implement a thin, read-only path from an approved source to a cited result, with a runbook for the internal owner.
ASSUMED BASELINE
Assumed baseline: tracing one cross-system question to an answer takes 2–5 working days because access, ownership, and source definitions are unclear; adding a new source or permission path takes roughly 1–3 engineer-days. These figures are placeholders for interviews, ticket history, and timed tasks.